Rebecca

  • Total activity 27
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Activity overview

Latest activity by Rebecca
  • Rebecca created an article,

    Who is your courier partner Evri?

    It is lovely to hear you've placed an order with us here at Cath Kidston and we do hope you enjoy your order when it arrives. Our UK orders are all delivered with our Courier partner Evri who you m...

  • Rebecca created an article,

    Who are your courier partners?

    It is lovely to hear you've placed an order with us here at Cath Kidston, and we hope you do enjoy your items when they arrive. All our UK orders are dispatched with our Courier partner Evri formal...

  • Rebecca created an article,

    You've cancelled an item in my order

    We're sorry to hear if you've received an email from us informing you of a cancellation within your order.Unfortunately, with our orders, we may not know that stock isn't available until your order...

  • Rebecca created an article,

    How do I get in touch?

    To contact our Customer service team on email please reach out on:welovetolisten@cathkidston.co.uk or orderenquiries@cathkidston.co.uk Our Customer Service team are also available on our Live Chat,...

  • Rebecca created an article,

    Next Day Delivery

    It is lovely to hear you wish to place an order with us here at Cath Kidston, we do offer a Next Day Delivery service to our UK customers at an additional charge of £5.95 however exclusions do appl...

  • Rebecca created an article,

    Do you price match other retailers?

    It is lovely to hear you are interested in buying Cath Kidston products, and have found an item to purchase.Unfortunately, we do not price match our products sold through other retailers online and...

  • Rebecca created an article,

    Can I Exchange Online Orders in Store?

    At this current time Online orders from Cath Kidston can only be returned directly to our returns departments for a refund. We are unable to process exchanges for our Online orders or Faulty items,...

  • Rebecca created an article,

    Gift Wrapping and Gift Messages

    It is lovely to hear that you wish to purchase some gifts from us here at Cath Kidston to brighten up someone's day! Please be advised we are not currently offering a Gift wrap or Gift Message serv...

  • Rebecca created an article,

    I want to change my Delivery Address

    Unfortunately, we are unable to amend an order once it has been placed, as stated in our Terms and Conditions available on the website. The reason for this, is because it is automatically received ...

  • Rebecca created an article,

    Can I return my Online Order to a Cath Kidston Store?

    At this current time Online orders from Cath Kidston can only be returned directly to our returns departments for a refund. Our Flagship store in Piccadilly and Outlets are unable to accept online ...