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  • Personalised items.

    Great news. We have been busy in the background and are pleased to announce that you can now add personalisation to a small number of our products at an additional cost. The items that are availabl...

  • Cath Kidston Stores & Outlets

    You can visit us in person at any of our Outlet Stores and, of course, our Global Home & Flagship, Piccadilly. Step into the world of Cath Kidston, where our wonderful store teams are on hand to gu...

  • Delivery Options

      UK DELIVERY Unfortunately we cannot deliver to BFPOs, University address or PO boxes.   Delivery type Delivery cost Delivery time Standard UK Delivery (orders over £50)Share a little sunshin...

  • My item is faulty

    We really hope that your order arrives in one piece, but if you receive a faulty product, we will cover the cost of return postage (up to £10 for the UK and up to £20 for the Rest of the World) and...

  • International Standard and Express Delivery prices

    International Standard and Express prices   Territory/Country Currency Threshold Standard Delivery Above Threshold Standard DeliveryUnder Threshold Express Delivery Above Threshold Express Deliv...

  • When will you reply to my email?

    We aim to reply to your emails within 48 hours, but this may take longer at our peak periods.  We have plenty of useful information in our other Help Centre articles, that may answer your question.  

  • International Delivery Times

      COVID RESTRICTIONS   In light of the ever changing COVID restriction our delivery options are subject to changes at short notice.. We are constantly monitoring the ever changing situation and w...

  • I need a new returns note

    No returns form, no problem. You'll still be able to return your items back to us. Just ensure to send a cover letter with your Order Number, Name and Address and then please return your items, to ...

  • How do I return my order?

    Standard Returns We hope you are delighted with your order. However, if it doesn't float your boat or it’s not up to scratch, don’t worry, just send it back to us within the 30 days and, providing ...

  • Something is missing from my order

    We are sorry if an item missing from your order. Before contacting our Customer Care team, we would recommend checking the following: We may have sent your items in separate parcels so please chec...